At Momentam Photography, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Data Controller Information
The data controller for Momentam Photography is Techcastle Digital Ltd, a company registered in England and Wales (Company Number 14566037), operating at:
Techcastle, Office 23
Wood House, Etruria Road, Hanley
Stoke-On-Trent, ST1 5NQ, United Kingdom
For any inquiries regarding your personal data, please contact us via email at momentam@techcastle.co.uk or via WhatsApp at +44 7459 694588.
2. Information We Collect
We may collect the following types of personal data when you use our services, make a booking, or interact with our website:
- Personal Identification Information: Name, email address, phone number, and other details you provide via contact forms, bookings, or communications.
- Payment Information: Details related to payments made for our services. Payment data is processed securely by trusted third-party providers.
- Technical Information: IP address, browser type, device type, and usage information gathered through cookies and analytics tools to enhance your experience on our website.
- Marketing Information: Your preferences in receiving marketing communications and updates about our services.
3. How We Use Your Data
We use your personal information for the following purposes:
- To Provide Photography Services: Including wedding, event, portrait, and product photography.
- Communication: To respond to your inquiries, booking requests, or any other communications related to our services.
- Processing Payments: To manage payments for services rendered and process invoices.
- Improvement of Services: To improve the functionality and user experience of our website and services.
- Marketing and Communication: With your consent, we may send promotional materials related to our photography services, updates, and special offers.
- Legal Compliance: To comply with our legal obligations, including tax and accounting requirements.
4. Legal Basis for Processing Your Data
We process your personal data based on the following legal grounds:
- Contractual Necessity: To fulfill contracts for services we provide (such as booking photography sessions).
- Consent: When you provide us with consent to send marketing communications or process specific data.
- Legitimate Interests: To enhance and personalize your experience on our website, such as improving our services and offering tailored marketing.
- Legal Obligation: To comply with tax, accounting, and legal requirements.
5. How We Protect Your Data
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include encryption and secure server protocols to ensure your data is handled safely.
While we take all reasonable steps to safeguard your personal data, no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee absolute security, but we remain dedicated to protecting your data.
6. Sharing Your Data
We will not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party providers for the following purposes:
- Service Providers: We may share data with companies that help us provide our services, such as payment processors or hosting providers. These third parties are contractually obligated to protect your data.
- Legal Compliance: If required by law, we may disclose your personal data to authorities in order to comply with legal obligations or enforce our rights.
7. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you no longer wish to receive marketing communications, you can request removal, and we will comply promptly.
8. Your Rights Under GDPR
You have the following rights concerning your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request the correction of inaccurate or incomplete information.
- Right to Erasure: You may request the deletion of your personal data, subject to certain exceptions.
- Right to Restriction of Processing: You can request the restriction of processing your data under certain circumstances.
- Right to Object: You may object to the processing of your personal data, especially for marketing purposes.
- Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us at momentam@techcastle.co.uk.
9. Cookies Policy
We use cookies on our website to enhance user experience and improve site performance. Cookies are small files stored on your device that collect information about how you interact with our website.
Types of Cookies We Use:
- Essential Cookies: These are necessary for the functioning of the website (e.g., to enable you to navigate the site).
- Performance Cookies: Used to track site usage and performance for improving the site’s functionality.
- Marketing Cookies: Used for personalized marketing and advertising purposes.
Managing Cookies:
You can manage your cookie preferences through your browser settings. You may choose to accept or decline cookies, but disabling them may affect the functionality of the website.
10. Changes to this Privacy and Cookie Policy
We may update this Privacy and Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a new “Last Updated” date.
11. Contact Us
If you have any questions or concerns about this Privacy and Cookie Policy, or how we handle your personal data, please contact us:
Momentam Photography
Email: momentam@techcastle.co.uk
WhatsApp: +44 7459 694588
Website: www.momentam.co.uk